Friday 13 June 2014

Benefits of training

Answer the following questions fully and completely.
  1. What are the benefits of training? Explain each of the five factors that magnify the need for training. (Objective 7.1)
  2. Identify types of training offered by industry. (Objective 7.1)
  3. Discuss the role of internal politics in organizations, and describe ways it can impact total quality. (Objective 7.2)
  4. Analyze the effects of negativity in organizations, and discuss ways to overcome it. (Objective 7.2)
  5. Describe typical sources of conflict in organizations, and discuss means for managing it. Is conflict good or bad?. (Objective 7.2)
  6. Compare and contrast ISO 9000 and the Malcolm Baldrige National Quality Award program. Why is it important for organizations to be certified in several ISO quality categories? (Objective 7.3)

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