- What are the benefits of training? Explain each of the five factors that magnify the need for training. (Objective 7.1)
- Identify types of training offered by industry. (Objective 7.1)
- Discuss the role of internal politics in organizations, and describe ways it can impact total quality. (Objective 7.2)
- Analyze the effects of negativity in organizations, and discuss ways to overcome it. (Objective 7.2)
- Describe typical sources of conflict in organizations, and discuss means for managing it. Is conflict good or bad?. (Objective 7.2)
- Compare
and contrast ISO 9000 and the Malcolm Baldrige National Quality Award
program. Why is it important for organizations to be certified in
several ISO quality categories? (Objective 7.3)
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Friday, 13 June 2014
Benefits of training
Answer the following questions fully and completely.
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