A strategic component and responsibility of the human resources
department is the management of the people of the organization,
which is frequently called human capital management. As the new HR
manager, you have conducted an analysis of your organization and
found that performance management processes are highly inconsistent
among departments. There are no ties to organizational goals, and
departments are free to determine the review criteria for their
employees. Some departments have a process of a formal annual
appraisal while other departments do not provide employees with any
documented feedback on their performance. In performance
improvement, some departments have a process of documenting
employee performance issues; others seem to follow a process of no
documented warnings before recommending termination. With your
experience, you recognize the benefits of establishing a
comprehensive performance management process that ties individual,
group, and department performance, and rewards to organizational
goals and success.
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