Read the “Memorial Hospital” case study in Chapter 4 of your
text. In a three- to four-page paper, respond to the guided
response below.
Discuss ways that a hospital might measure quality. Be sure to
explain your reasoning. Explain the potential costs and failures of
quality for Memorial Hospital and discuss how each can be measured.
Discuss ideas or techniques from TQM that Janice could use to help
Memorial focus on providing quality health care. Analyze the
methods Memorial could use to assess the quality of health care it
is providing. Your paper should be in paragraph form (avoid the use
of bullet points) and supported with the concepts outlined in your
text and additional scholarly sources
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