technology and information management systems
The owners of XYZ Construction Inc. realize that they need to modernize
their technology and information management systems within the company in order
to make the organization more attractive for its IPO. Additionally, the owners
see a value in using quantitative techniques to measure customer satisfaction,
service quality, Equal Employment Opportunity (EEO) workforce compliance, and
new market evaluation.
Specifically, the company owners want you to
describe and analyze the steps needed to plan, implement, evaluate, and control
new technology that will enable them transform from a privately-held regional
company to a publicly-owned international company.
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